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What Happened To Our Dreams And Goals?
This post was originally published on this site January 2010, but still very relevant today!
I recently came across an interesting discussion in one of the social networking groups that I found quite intriguing, and downright enjoyable to read. It wasn’t about franchising. Nothing about social media. There was no mention of business. Money or finances weren’t a major part of the equation. And, surprisingly, just a few mentions about the poor economy. The discussion was actually about the concept of dreams and goals. It was enlightening that there were over one hundred responses in a relatively short period of time. Definitely a considerable amount when compared to other discussions within the same group. Often, the responses were being posted one right after the other. It seemed like people wanted to talk about their dreams and goals, almost as if they had been prohibited from doing so before.
In light of the economic troubles surrounding us today, it seems the subject of dreams and goals has hibernated like bears for winter. During good times, dreams and goals are out in the open, shared by many. Actually bragged about by some, and the end results, often materialistic, flaunted by others. It’s ironic that we’re taught that in order to achieve a goal, a key element in doing so is to enlist the assistance of people that can help us achieve the goal. Yet, in the current economic climate, discussions about dreams and goals have subsided, and almost disappeared. It’s almost like we feel guilty to have such discussions at this time. Or, that we should just be thankful for what we have and dismiss our dreams and goals as frivolous. What about the dreams and goals that are not financially driven or rewarding? Why have they been put on the back burner? Well, to all of this, I say “enough is enough.” Yes, enough of the poor me attitudes. Enough of the pity parties. And, enough of the social “rubbernecking.” (Social rubbernecking is when people excitedly talk about other people’s miseries – i.e. neighbor lost his job, their house was foreclosed on, he was having an affair – it’s just like slowing down to look at the horrific car wreck!)
NOW is definitely the time to put all the negatives aside and re-ignite the passion behind our dreams. It’s the perfect time to pull out those lists of goals and remember why we wrote them down in the first place. Why they’re important. How they’re important to people close to us. And, how our lives would be positively affected upon achieving our goals and making our dreams come true. Certainly, it’s time to face the realization that it’s up to us to make our dreams and goals a reality. They’re ours. We own them. No one can take them from us. To paraphrase a quote I’ve seen many times (in many different forms) in discussions about success, “There are people that make things happen, some that watch things happen, and others that wonder what the hell happened?” Could you tell which group of people are most successful at achieving their goals and making their dreams come true?
Franchisees Using Social Media… Of Course!
This morning I had the distinct pleasure of being interviewed on Tweet Chat by Jennifer MacDonald, Director of Community and Client Engagement at Engage121. The topic of discussion was Franchising and Social Media, a topic very close and dear to my heart.
Starting off the discussion, Jennifer asked me, “Why should I let my franchisees use Social Media?” to which I responded, “Today’s consumer is more sophisticated and technologically advanced than ever before, and expect brands to be online!” and followed up with, “Franchisees need to be on social media to provide the “local” experience for consumers.” The discussion may be viewed on Twitter by searching the hashtag #IFA2012.
But if you really want (need) a more comprehensive answer to the question, I suggest reading Jennifer’s post, Why should I let my franchisees use Social Media, posted today on Engage121 blog. Here’s an excerpt of the post…
Why wouldn’t you? I’m going to guess that your first thought is brand management. That is understandable. But, you let your franchisees market their business now and you have brand guidelines for them to follow. You provide training when they first join your franchise network, and maybe you show them how to use your email marketing system. Why not add a little training about using Facebook for business as well?
If you don’t have the manpower for training, then make sure to add some guidelines to your brand policy. Point your franchisees in the right direction for support, such as Facebook’s Help Center or Twitter’s support center. List a few good blogs for them to follow in order to learn Best Practices, such as Spin Sucks, SmartBrief on Social Media, and Mashable.
About Engage121
For more than 10 years, Engage121, Inc has provided communications software and services to hundreds of national franchisors, dealerships and direct sellers. We sell software applications on a subscription basis to marketing and customer service leaders who need to manage their communities. Simply put, Engage121 is an established social CRM software company. Engage121 drives demand and incremental revenues for customers by providing access to millions of engaged consumers. We have a client-driven development approach to adapt our platform to your business and customer relationships today and tomorrow. Customer satisfaction is our top priority.
So, you want to do business with franchise companies…
First, and foremost, please understand that many, many business professionals approach the franchise industry each and every day attempting to sell them everything from insurance to office equipment to financial services. It’s an uphill battle that can be extremely rewarding if the trek is carefully and diligently navigated. That being said, the best approach is directly at the franchise organizations. By going direct, you create the opportunity of gaining the parent company’s endorsement and ultimately, accessibility to the entire franchise base. If you attempt to market to individual franchisees initially, you will spin your wheels and burn out faster than you could ever imagine.
In dealing with franchisors, I recommend a subtle, subliminal approach. You will need to become a resource for them to consider introducing you to their franchisees. That’s your biggest challenge. To conquer it I recommend contacting as many franchise publications and blogs as you can, and submit articles and posts. Of course, end them with your contact info, etc. This positions you as an expert in your field and as a resource for the industry.
You can also achieve expert status by being proactive on LinkedIn. Join as many franchise groups as you can. Keep in mind that direct selling is frowned upon in social networking forums. However, by responding to and posting discussions, you can establish your niche. By doing so, the sales intent will be subtle and subliminal, and effective. In time, I recommend you develop a webinar and invite the franchise community to attend. This is a great way to develop a target list.
Consider developing powerpoint presentations to attach to your LinkedIn profile that people can view at their leisure. Maybe a video on You Tube and post on various blogs and social networks. Improve your Facebook presence. Explore groups you’re interested in targeting and consider forming your own group and establish a business page as well. Check Twitter and integrate your messages there as well. Be sure to cross-promote wherever possible.
Basically, I’ve just outlined for you a marketing strategy that is integrated with social technology. It’s cost-effective and it works. Though, I must remind you to be patient as results take time as you “earn” the right to do business with your target audience. But when the orders start coming in, momentum can build very quickly. It can also be plenty of fun and you will meet many exciting and interesting people along the way.
This post was originally posted on this sit January 2010